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CPAP Home Service Consulting LLC
DME & Healthcare Partners

Extend Your CPAP Patient Support Without Expanding Your Internal Field Staff

CPAP Home Service Consulting provides outsourced, non-clinical CPAP patient-support services — helping you address practical PAP-use barriers with the goal of supporting patient experience and continued prescribed therapy.

Partner Workflow

A structured, repeatable support process

From referral through follow-up, every step is documented and stays within clear non-clinical boundaries.

  1. 1DME Referral
  2. 2Patient Contact
  3. 3Appointment
  4. 4Remote / Home Support
  5. 5Documentation
  6. 6Follow-Up
  7. 7Escalation if Appropriate
Partner Benefits

Reliable, non-clinical support your patients can trust

We complement your clinical team with dependable, adherence-focused patient support.

  • RPSGT-led support
  • English and Spanish
  • In-home service
  • Remote support
  • Structured documentation
  • Adherence-focused workflow
  • Clear clinical escalation boundaries
Pilot proposal

Start with a clearly defined DME pilot

Discuss an initial program in Lee County, starting with Cape Coral and Fort Myers. We agree on the patient volume, duration, services, fees and referral process before the first referral.

Proposed services and deliverables

  • Education on prescribed PAP equipment, mask comfort and practical barriers to use.
  • In-home or remote RPSGT technical support in English or Spanish.
  • A technical visit report, open concerns and follow-up within the agreed scope.
  • Authorized coordination with the DME or treating professional when appropriate.

Before activation, we confirm who contacts the patient, the contact and report-delivery timeframes, follow-up responsibilities and escalation contacts. The pilot aims to address PAP-use barriers; adherence outcomes are measured during the program and are not guaranteed.

Coverage: Initial in-home pilot in Lee County; remote technical support across Florida. Naples, Punta Gorda, Lehigh Acres and Miami require advance scheduling; a disclosed travel fee may apply. Availability is confirmed before accepting a referral.

Request a pilot meeting →

Example — fictional data

Sample technical visit report

Illustrative excerpt showing the information a partner may receive through an authorized secure channel. It is not a real patient record or evidence of program outcomes.

Case
DEMO-001 · Fictional adult patient · Technical PAP support
Reported concern
The fictional patient reports headgear discomfort and difficulty maintaining a cleaning routine.
Education provided
Guided mask placement, headgear review and cleaning guidance following manufacturer instructions. No pressure or therapy changes.
Open concerns
Ask the DME to review mask size if discomfort persists; refer clinical questions to the treating professional.
Follow-up
Technical contact within the agreed plan. Document continuing barriers and any authorized coordination.

Technical documentation only. Diagnoses, prescribing, titration and therapeutic changes remain with the appropriately authorized clinical professional.

DME portal demonstration: The demonstration uses fictional information and requires shared demo credentials. Request access to receive the credentials and arrange a presentation before opening the portal.Request demo access →

Technical support and clinical care

NP/MD identifies clinical care: Nurse Practitioner (NP) means an advanced practice nurse; MD means physician. The assigned professional and their actual credential are identified before payment. The current offering is NP-led care.

RPSGT services include specialized evaluation of PAP use, reported symptoms, pressure tolerance, mask fit and available equipment records, with a structured technical report and recommendations. Clinical evaluation, diagnosis and prescribing are provided by the treating NP/MD within their applicable scope. Application of a prescribed plan is coordinated under the applicable order and authorized procedure. Each service lists the interventions it includes; technical packages do not include an NP/MD consultation or a diagnostic sleep study unless expressly stated.

Call 911 for a medical emergency. This website and portal are not emergency services.

Read the complete scope and emergency notice →

Let's build a better patient-support experience

Connect with CPAP Home Service Consulting to discuss outsourced, non-clinical CPAP patient support for your organization.